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Customer Service

Ordering Information

Find information about placing orders, accepted payment methods, and free shipping eligibility before you check out.

Order Cutoff In-stock orders by 2PM CST ship the same day
Accepted Payments Major cards, digital wallets, PayPal, and Shop Pay
Free Shipping Most qualifying orders over $200
Online Orders Phone orders and purchase orders are not accepted
Placing an Order

Order Placement

Orders are placed through tilethis.com and eligible in-stock orders may ship the same day.

01 Order Online

We do not accept phone orders.

02 Purchase Orders

We do not accept purchase orders.

03 Same-Day Shipping

Orders for in-stock items received by 2PM CST Monday through Saturday ship the same day.

Same-Day Shipping

Same-day shipping applies to in-stock items only and does not apply to Sundays or holidays.

Checkout

Accepted Payment Methods

We accept the following payment methods at checkout.

American Express
Apple Pay
Diners Club
Discover
Google Pay
Mastercard
PayPal
Shop Pay
Visa
Shipping Offer

Free Shipping

Free shipping is available on most qualifying orders over $200.

Free Shipping Eligibility

Most Orders Over $200

We offer free shipping on most orders over $200. Freight items are excluded from this offer unless shipping to a commercial location with a dock.

Qualifying Orders $200+ Free Shipping
Eligibility Varies

Free shipping eligibility may vary by product type, shipping method, and destination.

Need Assistance?

Questions About Placing an Order?

Email Customer Support
Free Shipping $200+

on Eligible Orders

FAST U.S. SHIPPING

In Stock & Ready to Ship

30 Day Returns

Easy, Hassle-Free Returns

Contractor Pricing

Exclusive Trade Discounts